Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of LabCompare Rx (the “Service”), including the website, dashboards, guides, and related communications. By creating an account or using the Service, you agree to these Terms.

The Service is built and managed by NextGenOra (“we,” “us,” or “Operator”). If you do not agree, do not use the Service.

2. What LabCompare Rx is

LabCompare Rx is a B2B directory and workflow tool that helps pharmacies and other buyers discover U.S. pharmaceutical contract testing laboratories (CTLs), compare listings, request quotes, save labs, and read educational guides. Labs may claim profiles, publish optional pricing, and respond to quote requests.

The Service is an information and lead-facilitation platform. We are not a laboratory, pharmacy, broker of testing services, or party to contracts between buyers and labs unless we expressly agree in a separate written agreement.

3. Accounts and eligibility

• You must provide accurate registration information and keep it updated.
• You are responsible for activity under your account and for keeping credentials confidential.
• Roles (for example pharmacist, lab admin, or platform admin) are assigned for access control. You may not attempt to escalate privileges or impersonate another organization.
• We may suspend or terminate accounts that violate these Terms, create risk, or appear fraudulent.

4. Directory content and pricing

Lab listings may include publicly available firmography, capabilities, and accreditation signals. Some fields may be incomplete or change over time. You should independently verify credentials, scopes, and regulatory status before engaging a lab.

Prices appear on the Service only when a lab (or authorized operator) publishes them. Unpublished or unclaimed listings typically show “Request quote.” We do not invent prices. Published rates may be outdated; treat them as informational until confirmed in writing by the lab.

5. Quotes, claims, and introductions

• Quote requests may be delivered to a claimed lab owner, a listing contact email, and/or our operations team when a lab is unclaimed.
• Claim requests require verification and admin approval. Approval may grant profile ownership and lab-admin access. False claims are prohibited.
• Featured placement, lead packages, and manual introductions (if offered) may be subject to separate commercial terms. Unless stated otherwise, directory browsing and account creation do not create a paid subscription.

6. Acceptable use

You agree not to:

• Scrape, harvest, or bulk-export contact data for spam or unauthorized marketing
• Post false, misleading, or infringing content (including fake reviews or prices)
• Interfere with security, rate limits, or other users’ access
• Use the Service for unlawful purposes or to solicit protected health information improperly
• Reverse engineer the Service except where permitted by law

7. Reviews and user content

If you submit reviews, notes, claim evidence, interest forms, or other content, you grant us a non-exclusive, worldwide license to host, display, and use that content to operate and improve the Service. You represent that you have the rights to submit it and that it is accurate to the best of your knowledge.

We may remove content that violates these Terms or that we reasonably believe is harmful, unlawful, or unreliable.

8. Intellectual property

The Service, branding, software, and curated editorial content (including guides) are owned by NextGenOra or its licensors. Lab names, logos, and trademarks remain the property of their respective owners and appear for directory identification.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that listings, openFDA enrichment, ratings, response rates, or guides are complete, current, or error-free, or that the Service will be uninterrupted.

Educational guides are general information for quality and sourcing teams—not legal, regulatory, or clinical advice.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXTGENORA AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE OR RELIANCE ON DIRECTORY CONTENT. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100) IF YOU HAVE NOT PAID US.

11. Indemnity

You will defend and indemnify NextGenOra against claims arising from your content, misuse of the Service, or violation of these Terms or applicable law, except to the extent caused by our willful misconduct.

12. Changes and termination

We may update the Service or these Terms. Material changes will be reflected by updating the “Last updated” date on this page. Continued use after changes means you accept the revised Terms. You may stop using the Service at any time. We may stop offering the Service or particular features with or without notice.

13. Governing law

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules, except where mandatory local law applies. Courts located in Los Angeles County, California will have exclusive jurisdiction, unless applicable law requires otherwise.

14. Contact

Questions about these Terms: info@nextgenora.com · (323) 577-4935 · Contact page · Privacy Policy